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ABOUT US

R-CUBES offers a single - source solution from refurbishment/repairs to warranties, customer services, analytics, and re-marketing for electronics to clothing and accessories and beyond, supported by innovative in-house technology/AI and over 30 years of expertise. Retailers and Manufacturers trust R-CUBES as a single end to end partner beyond maximizing recovery, offering scalable and customized solutions to their unique challenges.

Company Overview

Address:

Warehouse:

Employee:

Website:

Operation Started:

Capital:

logistics Partner:

2425 Spiegel Drive Groveport Ohio 43125

90,000 ft2 (OH), 20,000 ft2 (CA)

100+

www.r-cubes.com

1985

8,500,000 USD

J.B.Hunt / NYK (Nippon Yusen)

Reverse Logistics

Process returns, inspect unit and repair damage. Maximize salvaged value out of return

Resell/Remarketing

We have a complete, experienced and qualified sales team to assist in selling your refurbished product to the market.

In depth Analysis

Engineering analysis on defects, return reason, and to minimize return loss for the customer

Customer Service

Comprehensive customer support: call center, warranty service, parts supply, Social Media

Reverse Logistics

Process returns, inspect unit and repair damage. Maximize salvaged value out of return.

  • Processing Capacity (monthly): 50,000 +
  • Yield : 95% (excluding damage on return)
  • Turn Around Time : 1-5 days
  • Inventory Accuracy : 99.8%

Our locations are strategically positioned to fully service the U.S. market

R-CUBES has 8 locations in Mid-west, West, and South to fully cover the U.S. market

  • Main Facility (Mid-west): Columbus OH
  •        90,000 ft2 (OH), 20,000 ft2 (CA) (expandable)
  • West Coast Facility: Santa Fe Springs, CA

We process and analyze based on a manufacturing mindset

Not only do we process returns, we also provide valuable reporting to our customer.

  • Share same values with customer: Zero return is always best
  • Engineering analysis and report on defects & damages
  • Offer suggestions to customer to minimize return
  • Tweak process on a daily basis to gain efficiencies

Customer Care

Comprehensive customer support: call center, warranty service, parts supply Social Media

  • Call center operation: 90,000 + call / month
  • Warranty Service: Inhome repair service
    •     Exchange service, Claim management
  • Parts Supply: 5,000 + shipping / month

MERCHANDISE WE SUPPORT

We are proud to provide services to our clients to support their business.

4K TV

Audio System

Receiver / Home theater / Soundbar
 

Media Player

DVD / Blu-ray Player
 

Headphones

Printer

Robot Vacuums

Hydroponic Grower

Apparel Goods

Clothes / Shoes
 

Our strengh / Fully customized process supported In-house IT / AI system

All operation support IT / AI system has been developed in-house. Any new project can be "jump started" in a short period with minimal initial cost

  • Fully understand requirements of customer.
  • Develop IT / AI support system to fulfill all needs
  • Run pilot program and adjust process & IT / AI system
  • Start actual operation
 

"Minimize return, run operation with minimal cost, and pursue operation excellency."

R-CUBES Mission Statement

Contact us

For every question, or for further information, here is how you can get in touch with us. Send us an email or come visit us!

Visit us

2425 Spiegel Dr. Groveport OH 43125

Phone: 614-654-6005

Email: info@r-cubes.com

NOTICE TO ASSOCIATES